PRIVACY POLICY
Hello TABLE Pty Ltd (ACN 619 509 367)
(Hello TABLE) is committed to protecting your privacy. This Privacy Policy
tells you about our online collection of personal information and how we disclose
and use that information. This App is owned by the Company and may be accessed
in Australia and overseas.
By visiting and/or using this App, you agree to the terms of this policy
and you give your consent to our collection, use and disclosure of your
personal information in accordance with this Privacy Policy. This Privacy Policy
applies whenever the Company receives your personal information as a data
controller for the purposes set out in this Privacy Policy. Those purposes are
processing data so that you can engage with this site or as mentioned below. For data protection purposes the Company is the
controller and, unless otherwise noted, is also the processor of data.
The collection, use and disclosure of your personal information is
governed by the Privacy Act 1988 (Cth) if you are in Australia or the General Data Protection
Regulation (GDPR) if you are in
Europe.
The type of personal information we
collect
This Privacy Policy covers personal information you give to us or that
we collect when you visit our website. Personal information is information that
can be used to identify you. Personal information might include:
·
name;
·
postcode;
·
email address (which is also your user name); and
·
your password.
Personal information you give to us
We only collect personal data that you want to give to us or that is
needed to provide and improve our service to you. You may give us your personal
information directly such as in person when you attend our premises, online, by
email, post and facsimile or over the phone.
Personal information such as your password, your name, and email address
will be collected when you first create your account with us or change from a 30 day free trial to a paying user and is collected so that
you can more easily do business with us. Financial information such as your
credit card number and billing address is collected by Apple Inc or Google Inc so
they can process transactions and we can provide you with products and
services.
You may always choose not to provide personal information, but if you so
choose, certain products and services may not be available to you. You can
withdraw your consent at any time by contacting us at hello@hellotable.com.au.
We will not ask for sensitive information about you eg
details of your racial or ethnic origin, political affiliations, religious
beliefs, sexual preferences, criminal convictions or health information, unless
we need it to provide you with professional advice.
We try and collect personal information directly from the relevant
person. However, if this is not practicable we may collect personal information
from third parties or publicly available information for example if your
account is being set up by someone else. If you are the provider of personal
information about another person, you must ensure you have the right to
disclose that personal information to us.
Personal information automatically
collected
When you visit this site, other kinds of information may also be
collected automatically as part of this site’s operation. This includes the
website that referred you to us, language, and access times. We may also
collect navigational information, including information about the pages you
view, the links you click, and other actions taken in connection with the site.
We don’t use "cookies".
However, in some cases, our third-party service providers may use
cookies on their sites. We have no access to or control over these cookies.
This Privacy Policy covers the use of cookies by the Company only and does not
cover the use of cookies by third parties.
You have the ability to accept or refuse cookies. Most browsers
automatically accept cookies, but you can usually modify your browser setting
to refuse cookies. If you choose to refuse cookies, you may not be able to sign
in or use other interactive features of our sites and services that depend on
cookies.
Use of Your Personal Information
We use the personal information you have given us for purposes which are
consistent with the reason you provided the personal information, or for a
directly related purpose. Such purposes for which we may use your personal
information include:
We may also use or disclose your personal information where you have
consented to the use, either expressly or by implication.
Sharing of Your Personal Information
We do not sell, rent or trade your personal information to or with any
third parties. We may disclose your personal information to external service
providers in the circumstances discussed below.
With your consent, we may share your personal information with external service
providers who perform services on our behalf. For example, we may hire other
companies to handle the processing of payments, to provide data storage, to
host websites, to fulfil orders and shipments, to assist in marketing, to
conduct audits, etc. Those companies will be permitted to obtain only the
personal information they need to provide the service. They are required to
maintain the confidentiality of the information and are prohibited from using it
for any other purpose. We will take all reasonable steps to make sure they
comply with the same privacy principles that govern our collection of your
personal information.
We may disclose your personal information if required to do so by law,
or in the good-faith belief that such action is reasonably necessary to comply
with legal process, respond to claims, or protect the rights, property or
safety of our company, employees, customers, or the public.
Countries your personal data may be
sent to and why
Australian users: Some of our external service
providers may be overseas such as Apple and Google in USA. While we will do our
best to make sure that overseas service providers to whom we give your personal
information will comply with the same privacy principles as us, we cannot
guarantee it. By giving us your
personal information you consent to the disclosure of personal information to our
overseas service providers.
EU users: Our company and some of our
external service providers may not be in the country where you submitted your
personal information. As a result, your personal information may be transferred
to countries that have different levels of data protections laws to where you
are. Where local data regulations require it, we have put in place security
measures for the export of personal information from its country of origin.
Where local data regulations require it, we have made arrangements with those
receiving your personal information, that they will put security measures in
place and that your personal information is processed in accordance with EU
data protection laws.
Marketing
We may send you surveys or other communications to inform you of new
products or services or other information that may be of interest.
If you do not want to receive these communications from us, it is easy
to opt out. Go to your “Account Settings” or follow the "unsubscribe"
instructions included within each email communication. Alternatively, you can
send us an email request at hello@hellotable.com.au. Please keep in mind that, if you
choose not to receive marketing communications, you will continue to receive
transactional or account communications (e.g., confirmation emails).
Your rights in relation to your
personal information
You have, subject to certain exceptions allowed for by law, the right to
ask us to provide you with all of the personal information we store on you. If
you would like to get access to, review or correct any of your personal information,
after you have registered, you may request changes by emailing us at hello@hellotable.com.au.
We can provide you with a copy of personal information held on our
current records at no charge. However, we will not be obliged to provide you
with a copy or give you access to your personal information if by doing so we
would reveal personal information about another person.
If the GDPR applies to the collection, disclosure or use of your
personal information, you are (among other things) also entitled to:
·
receive transparent information regarding the processing of your
personal information;
·
access your personal information, including the right to obtain free of
charge a copy of the personal information undergoing processing in a commonly
available electronic format;
·
rectification of incorrect personal information and completion of
incomplete personal information;
·
erasure of your personal information, including the “right to be
forgotten”;
·
restrict the processing of your personal information;
·
your personal information being portable and accessible upon request;
·
object to the processing of your personal information; and
·
if you have consented to the processing of your personal information,
you have the right to withdraw that consent.
If you wish to exercise any of the above rights our contact information
is at the end of this Privacy Policy.
If, as part of our service agreement with you, we have disclosed your
personal information to a third party, in accordance with this Privacy Policy,
we will take reasonable steps to notify the third party of the updated
information.
Where your information is stored
Personal information that we collect may be stored and processed in
Australia and the USA. We take all reasonable steps to protect personal
information no matter what country it is stored in. However, information
collected may be retained, and may be stored, processed, accessed, and used in
jurisdictions whose privacy laws may be different and less protective than
those in Australia. By using our App or giving us the personal information
requested, you consent to any such transfer, processing and storage of personal
information outside of Australia.
Security of Your Personal Information
The security of your personal information is important to us. We follow
accepted industry standards to help protect your personal information. However,
no method of transmission over the internet, or method of electronic storage,
is 100% secure. Therefore, while we strive to protect your personal
information, we cannot guarantee its absolute security and any transmission of
personal information is at your own risk.
If a password is used to protect your account and personal information,
it is your responsibility to keep your password confidential and to change it
if you think it has been compromised.
Retention of your personal
information
We will only keep your information for as long as is necessary for the
purposes for which you provided it to us. This means that we will keep your
personal information for as long as you have an open account with us. If you no
longer require your account to remain open please contact us via the contact
information at the end of this Privacy Policy and unsubscribe via iTunes or
Google Play. We may also keep your personal information for a longer period in
order to comply with our legal obligations.
Deletion of your information
You may request to have your personal information deleted by simply
emailing us at hello@hellotable.com.au. Please include your name and the
email address you used to register within the App. Data will be deleted within
60 days from receiving the request.
App customisation
With your consent, and as set out in this Privacy Policy, we may use
your personal information to build up a profile about you so that when you
visit this App you don’t miss out on offers or information that are relevant to
you.
We, and our third party service providers, may collect usage information about users of our App for
a number of purposes such as average time of visit, number of times you visit,
screen views pers visit, event tracking, time of day or week the app is opened,
statistical analysis, product research, tracking page usage and paths used by
visitors through our App, targeting the content, targeting our marketing
campaigns and direct marketing emails, targeting our banner advertisements on
our App and on other websites and tracking use of our Internet banner
advertisements and other links from our marketing partners' websites to our App.
We may combine this information with other personal information we have
collected about you as explained above.
Forums & Other Interactive Services
Our App may include discussion forums or other interactive areas or
services, including blogs, chat rooms, bulletin boards, message boards, or
storage services, or other areas or services in which you or third parties
create, post or store any content, messages, comments, materials or other items
on the App (Interactive Areas). If
you use an Interactive Area, you should be aware that these areas are open to
the public and any personal information you post may be viewable by others. We
are not responsible for personal information you submit in connection with the
Interactive Areas, nor are we responsible for how others might use that
information, including sending you unsolicited messages. Interactive Area
postings may be retained indefinitely. If at any time you would like to remove
a posting, please email us at hello@hellotable.com.au. Keep in mind that removal of a posting
from an Interactive Area does not mean that the posting will be deleted from
our systems.
Children
We do not intend to solicit or collect personal information from anyone
under the age of 18. If you are under 18, you should not use or enter
information on this site, including without limitation, any Interactive Areas
of the site.
Links
We may link to websites, including those of our third-party content
providers and social media sites. Our App
may contain social media features such as Facebook “Like” buttons. These
features may link you to a social media website where you may post personal
information. The sites of our third-party providers and social media sites may
have different privacy policies and practices from those disclosed here. We
assume no responsibility for the policies or practices of such sites and
encourage you to become acquainted with them prior to use.
Complaints
If you have questions, complaints or concerns regarding this Privacy Policy,
please contact us by writing to:
We treat all complaints about a breach of the privacy principles that
apply to you seriously. A manager from Hello TABLE will investigate your
complaint and respond to you within a reasonable time but always in less than
90 days. If you are not satisfied with our response, you have the right,
depending on the jurisdiction, to make a complaint to the applicable regulator.
In Australia, the applicable regulator is the Office of the Australian
Information Commissioner. In Europe, the applicable regulator will be the local
regulator in your jurisdiction in Europe.
Changes to This Privacy Policy
We reserve the right to change the terms of this privacy policy at any
time. If there are material changes we will post a notice of such changes here
or send you an email or push notification and publish the effective date of the
change. We encourage you to review this policy whenever you visit our site.
Contact Information
The data controller responsible for your personal information for the
purposes of the applicable EU data protection law is Hello TABLE. You can
contact Hello TABLE at hello@hellotable.com.au.
Last update: 30th August 2023